West London Medical Centre online

Affiliated to King’s College & Imperial College medical Schools.

Click here to read letter from Professor Amanda Howe, President of Royal College of General Practitioners ( RCGP)

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Click here to apply for a coronavirus test

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Book your covid vaccine now 

Click here to book a covid vaccine

The closest vaccination centre from our surgery is – Mass Vaccination Centre at Golf club,  Stockley  Park, Hayes UB11 1AQ

Click here to book

Find your NHS number online

We have received the following feedback from patients .

1.Peace of mind

While booking  the 1st appointment ,you will be given date and time for  second appointment too.

2.Convenience

Closest.

You can book online 24/7 -any time

3. Phone booking available

No internet- not to worry

Call 119 and book

4.Flexibility

You may  view/edit/change appointment time online

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Keep safe

• Wash hands-keep washing your hands regularly
• Cover face-wear a face covering in enclosed spaces
• Make space-stay at least 2 metres apart – or 1 metre with a face covering or other precautions

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01.04.2021

We will be closed from 2nd-5th April due to the Easter Bank Holiday. If you require a GP over the Bank Holiday weekend please call 111.  For routine or non-urgent issues that can be dealt with over the next week , please email us.

Vaccination of household contacts of those with severe immunosuppression

The Joint Committee on Vaccination and Immunisation (JCVI) has recently advised that adult (aged 16 years or over) household contacts of adults with severe immunosuppression should be offered the COVID-19 vaccination alongside priority group 6.

Click here for more details

20.03.2021

Shielding to end on 31.03.2021

Letters have been sent out to clinically extremely vulnerable patients who are shielding at present.

Click here for updates

19.03.2021

If you live in London Borough of Hillingdon  and were eligible for a free NHS flu vaccine this winter or are the main carer for an older or vulnerable person , you may use  a direct link to book 1st vaccination. This is an additional facility to offer choice and increase uptake.

https://oldvinylfactory.nhsbookings.com/v2/

( Please cut and paste above link in your browser) 

Hayes Vaccination Centre

Blyth Road, Hayes, UB3 1HA (opened on 16.03.2021)

You can use the national booking service to reserve a slot at a mass vaccination centre or  pharmacy. Please contact surgery if you need assistance.

18.03.2021

14.03.2021- Happy Mother’s Day

08.03.2021 – Happy International Women’s Day 

08.03.21

The NHS has started inviting patients in England aged 56-59 for their Covid jab.

Letters went out to  people in this cohort on Saturday (6 March), with others  due to receive their invites today, NHS England said. 

Those invited for a Covid vaccination in the 56-59 age group can use the national booking service to reserve a slot at a mass vaccination centre or  pharmacy.

Boots Pharmacy at Uxbridge Chimes  Shopping centre ( Ground floor , near Opticians )  has started covid vaccination programme  from 06.03.21. Appointments can booked via national booking service.

05.03.21

Free sharps box collection service

Hillingdon Council are providing a free sharps box collection service available to all Hillingdon residents. This collection will be for non-cyto sharps and will include needles, syringes, lancets and needle clippers.
To book a monthly or one-off collection of full sharps box(es), residents can call on 01895 556000.

02.03.2021

If you are above 60 , you may now book via online booking service. Our patients are attending local mass vaccination centre at Stockley park after booking appointment online or ringing 119. Surgery staff are actively helping patients who have difficulties in booking at mass centre. The second appointment is also given while booking  1st appointment at local mass centre.

20.02.21

Are you an unpaid carer? 

Unpaid carers are in cohort six of the Joint Committee on Vaccination and Immunisation’s priority list for the vaccination. Unpaid carers are defined by the JCVI as “those in receipt of a carer’s allowance, or those who are the main carer of an elderly or disabled person whose welfare may be at risk if the carer falls ill”.

If you an unpaid carer and have not told us , please email or call surgery asap.

16.01.2021

If you receive a letter from NHS suggesting you are at  high risk and must be shielding – Please don’t panic…….

Additional cohort of patients identified at increased risk from COVID-19

Today the Government announced a new predictive risk model to identify adults who may be at increased risk from Covid-19. The research, led by the University of Oxford following a commission from the Chief Medical Officer, combines a number of characteristics such as age, sex, ethnicity, body mass index (BMI) and clinical conditions to estimate the risk of serious outcomes from COVID-19.

Patients will be informed by letter sent centrally by the NHS and DHSC over the next few days. They will be prioritised for vaccination and  will be added to the Shielded Patient List as a precaution.

Click here for advice on shielding.

Please ring and talk to a clinician if you have concerns.

15.01.2021

89.5% of patients above the age of 70 have been vaccinated.

In total, 685 patients have been vaccinated so far including above 70s, under 70 clinically extremely risk group and Health and social care workers. This is 13.76% of practice population.

11.2.2021

Self-referral for social care worker vaccination

To support healthcare workers and community based social care workers in priority group 2 to receive their Covid-19 vaccination, they have the option to book their vaccination appointments in a vaccination centre or community pharmacy through the NHS Covid-19 Vaccination Booking Service. Staff can book online at www.nhs.uk/covid-vaccination. Staff should try online booking first but if this is not possible, they can phone 119 free of charge, 7am to 11pm, 7 days a week. As part of the booking process, eligible staff need to self-declare they are a health or social care worker. Staff will be able to book this way for a limited period, until 28 February. Further information is available in the letter published .

4.2.2021

 BBC London  news

Please see our response to  comments on  Hillingdon CCG website published on 22.1.21.

2.2.2021

 Our housebound patients are being vaccinated by visiting nurses from North West London roving team.

We have written on 1.2.2021 to  Hillingdon CCG , CEO of NHSE ,Sir Simon Stevens  and our MP/Prime Minister  requesting  to urgently restore the cancelled designated site inspection  and pointed out the factual inaccuracies on CCG’s  website as well as in CCG’s letter to local MP/Prime Minister regarding the group’s application  process to vaccinate patients closer to home. 

Videos in different languages promoting Covid vaccine 

28.01.21

News release

  25.01.21

Please see our response to  comments on  Hillingdon CCG website. In our opinion ,it is misinformation..

 We wholly disagree with comments published by CCG on 22.1.21. In our opinion  it is misinformation.

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COVID-19 vaccine stocks must not be diverted to large sites ahead of local GPs, warns BMA

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Some patients copied us into their emails sent to MP. Click here to read  emails sent to Rt Hon Boris Johnson MP  from our patients  which are publish with their permission………………………………..

21.1.2021

 Covid Vaccine – practice notice

Further to our previous announcements on 06 and 18 January 2021, we want to keep you, our patients, abreast of the practice’s continuing struggle in getting approval to allow us to provide the Covid-19 vaccinations to our patients.

 We are committed to delivering the best service we can to our patients and have been proactive in readying ourselves to begin delivering the patients to the government’s identified patient cohorts.  As per our announcement on 06 January, this has included obtaining an ultra-low temperature freezer to store the Pfizer vaccine.  However, despite our continuing efforts, we are finding it almost impossible to obtain the relevant approvals to begin the vaccination programme.

 

We had written to the CCG on 17 November 2020 requesting approval to deliver the vaccine from our site and we were provided with the requisite forms to complete immediately before Christmas. 

The Covid vaccination service is an “enhanced service” which forms part of a practice’s core primary care contract held with NHS England and as such a practice based service. NHS England requires to apply as a ‘grouping’ and we have done with our sister practice- Church Road Surgery- on 7^th December 2020.

As part of the approvals process, we were told the CCG would be carrying out a site assurance visit on 29 December 2020 .  This visit was then cancelled without explanation leaving us hamstrung to be able to commence delivering the vaccine, as we had hoped, in early January.  Since that date, we have been continually trying to establish why our application has not been approved given the urgency of the need to vaccinate patients. NHS England has told us they declined the application due to lack of support from Hillingdon CCG and Hillingdon CCG has not explained why they would not support us. Hillingdon CCG chair wrote to us on 6.1.2021 with reasons that were factually incorrect and we have clarified and provided further information on 8^th December 2021.

 In the middle of this national emergency we are in this bizarre situation where we are bounced back and forward between NHS England that says they will not approve because the  CCG would not support our application and the  CCG who are refusing to allow us to vaccinate because NHS England would not approve our application!

 The only other alternative being suggested to us by CCG  is to pass on the responsibility for delivering the vaccines to our patients to other providers which doesn’t make sense to us at all given our willingness and readiness to deliver the vaccine from our surgery site. Specifically, the CCG are suggesting the following:

 

1. That our patients go to Slough Edgware or Wembley- to the national centres. There are no data sharing, finance or legal arrangements required between our practices and these centres. These centres are too far.
2. That our patients to go further from practices to  Ruislip or Hayes community centres that are run by the Confederation CIC . This is a company where all Hillingdon GP surgeries except for our 2 practices ( Church Road Surgery and West London Medical Centre)  are shareholders ,  https://find-and-update.company-information.service.gov.uk/company/10771707 .Whilst this company has access to confidential patient data of its shareholder practices, it does not have any arrangements in place with us which would be needed in order for us to comply with our duties under GDPR and the Data Protection Act 2018. It has been a clear and unequivocal request by our patient participation group to make sure such  3^rd parties do not access confidential patient data .Our 2 Practices are required to sign a complex collaboration agreement with this company or with other practices with information and data sharing as well as financial and medico-legal arrangements.  The collaborative agreement with 3rd parties being offered to us not a simple arrangement and our legal team has advised us against signing without detailed analysis of data sharing financial and legal implications. In fairness to practices who have signed such agreements, it would have been acceptable for practices with pre-existing  data and financial agreements such as members of  Primary Care Networks  to sign such documents in a rush but our 2 practices have never been members of any such arrangements.

 Given  that we would propose being a designated site for Covid delivery in any event and would anticipate delivering the vaccine to our own patients, above seems an unnecessary layer of bureaucracy which would not impact how and to whom we would provide the vaccine and which in times of national emergency astonishes us.

 Once designated site is approved, vaccines will be delivered to the site. Oxford vaccine can be transported between surgeries for the convenience of patients to make sure they receive it at West London Medical Centre –  closer to home. We can vaccinate housebound patients at their homes. We do not have any care homes. 

The safety of our patients and the need to roll out the vaccine is our utmost priority and as previously stated, we are petitioning our local MP and Prime Minister Rt Hon. Boris Johnson MP to highlight this issue and we would welcome your support in getting us to a position where we can begin vaccinating our patients.

 The government has announced the current cohort needs to be vaccinated before middle of February 2021 . Once provided with vaccines we will act fast.

  Please email  boris.johnson.mp@parliament.uk with a request to ‘urgently intervene and help Church Road Surgery to become a designated site for covid vaccination’

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 21.01.2021

 Click here to read letter from Mrs Yvonne Blowfield to Rt Hon. Boris Johnson MP

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18.01.2021

Covid vaccination

This morning we have received many calls regarding letters received from NHSE. Our patients have been asked to visit this link to book appointment or contact surgery. We understand the vaccination centres offered are far from locality.

We have been chasing up last week the response  to our reassurances to Hillingdon CCG Chairman Dr Ian Goodman requesting  to allow us to vaccinate our own patients in the surgery.

We have also written to Rt Hon.  Boris Johnson MP requesting to persuade Hillingdon CCG and NHS England  to allow us to start vaccinating our patients.  We will be writing again. We shall keep you updated. Some of our patients have told us they are booking appointment via link.

7.1.2021

  Covid-vaccination of frontline health and social care workers

Please click here for Operational guidance

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6.1.2021   

  Covid vaccine for eligible patients. 

We started preparing for covid vaccination programme early. The pfizer vaccine is transported and stored in dry ice at minus 70 degrees . We are the only practice in UK to obtain an ultra low temperature freezer in preparation to the vaccination programme. We are grateful for Brunel University for allowing us to borrow a high quality freezer. We  applied early  with our sister practice Church Road Surgery to vaccinate our own patients. We have come across some difficulties due to red tape .We have now approached our local MP and Prime Minister Rt Hon. Boris Johnson MP  asking for help to expedite approval process. We are committed  to vaccinate all eligible patients locally ,closer to their homes. We have a team on stand by and ‘ready to go’ as soon as we are approved.

Photo of freezer-1

Photo of freezer-2

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05.01.2021

3rd National lockdown commences.

Shielding advice for Clinically Extremely Vulnerable people

The Government has reintroduced shielding advice for Clinically Extremely Vulnerable (CEV) people across all areas of England from 5 January. This shielding advice is expected to be identical to that which was in place nationally from 5 November to 2 December, and which was already in place in areas under Tier 4 restrictions. This advice does not alter if an individual has received the COVID-19 vaccination.

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‘New variant’ of coronavirus identified in England

 

Covid -19

The main symptoms of coronavirus are:

• a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
• a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
• a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

Most people with coronavirus have at least 1 of these symptoms.

Self- Isolation

Self isolate for 7 days if you have coronovirus symptoms

if you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill

You do not need to self-isolate if you just have a cough after 7 days. A cough can last for several weeks after the infection has gone.

Click here for more information on self-isolation.

How long does it take to recover ?

As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind.

These changes should get better over time, some may take longer than others, but there are things you can do to help.

Your COVID Recovery helps you to understand what has happened and what you might expect as part of your recovery.

 Visit  your covid recovery

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Is my child too ill for school?

   Click here for advice to parents regarding coughs and colds in school children

The Royal College of Paediatrics and Child Health says

“From  available evidence we believe that children with simple cold symptoms such as coryzal symptoms (runny noses) or sore throats without fever who would normally have attended schools in other times should not be tested for COVID-19.

This is in agreement with current PHE guidance for deciding when to test. These  symptoms are:

• new continuous cough
• fever/high temperature 
• loss of, or change in, sense of smell or taste.

Following this guidance allows the identification of children most likely to be infected and help detect any emerging outbreak”

Click here to visit the Royal College’s website

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Domestic violence- Get help

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Face coverings will be mandatory in shops and supermarkets

Guidance on the use of face coverings on public transport

Public Health officials are recommending Vitamin D.

            Click here for the BBC article

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2nd lockdown

5.11.2020 – 01.12.2020

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Flu vaccination 2020

We ran 3 walk in clinics in September .

Click here to learn more about your flu jab

If you are eligible but were unable to attend , please contact surgery to book an appointment as soon as possible.

Please wear a mask and  maintain social distancing while attending Surgery

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Hillingdon hospital has suspended walk-in xray service for patients sent in by GPs. Patients are  given fixed appointments at xray departments in Hillingdon hospital or Mount Vernon Hospital, depending on the conditions.

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Patient leaflet  Please help the NHS – Over the counter medication

Patient leaflet-2

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Dental Problems

Please contact your own dentist first. If you dont have a dentist , please click here to find out how to get emergency dental care.

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How would contact tracing work in England?

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We have installed an intercom system at the entrance to surgery. From 23.03.2020,  entrance is strictly by invitation only. Please attend surgery only if you are instructed to do so. Any walk in patient will be assisted via intercom only. Please ring or email surgery with any query. Emails are preferred. We had to introduce these measures to protect staff and patients. We apologise for any inconvenience. Thank you for your cooperation.

If you wish to drop scripts , please use  letter box of staff entrance  which faces  Pield Heath Road . You can also request repeat scripts online or via email

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Covid-19:From 16.03.2020 we have moved  to telephone-first model to protect our patients
In order to reduce the risk to other patients in the surgery and prevent surgery closure due to having to decontaminate or having significant staff absence we have decided to implement some mitigating actions:.

We urge patients to self care for coughs, cold and flu like illnesses. Self help advice can be found on the nhs  111 website. 

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General Data Protection Regulation (GDPR)

What is the GDPR?

The General Data Protection Regulation (GDPR) is a new, Europe-wide law that replaces the Data Protection Act 1998 in the UK. It is part of the wider package of reform to the data protection landscape that includes the Data Protection Bill. The GDPR sets out requirements for how organisations  need to handle personal data from 25 May 2018.

The GDPR was designed to harmonise data privacy laws across Europe. The aim is to protect citizens from privacy and data breaches.The current Data Protection Act dates from the 1990s when organisations held much less data on individuals. As the amount of data held has increased and technology has advanced, so has the risk of data breaches. The GDPR aims to address gaps in previous legislation.The key principles of the Data Protection Act 1998 remain unchanged, but some areas of legislation have been strengthened. Click here to learn what’s new.

Like the Data Protection Act 1998 , the GDPR applies to ‘controllers’ and ‘processors’ of data – a controller says how and why personal data is processed and the processor acts on the controller’s behalf. General Practices are data controllers. West London Medical Centre has always shown absolute commitment for data protection  and will continue to do so by strictly  adhering to new regulations.

Click here for more information.

Our Data Protection Officer is Mrs Yvonne Blowfield, Practice Manager

Please visit practice news to read the  privacy notice.

If you wish to register with us, please visit information .

Patient Participation Group

Please click here for information

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Spotting cancer early saves lives

Click here for details about cancer screening in the NHS

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Patient access

You can now book/cancel your appointments and order repeat prescriptions online.

The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.

To use EMIS Patient Access you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.

Please obtain a registration letter, from West London Medical Centre, and then register on the Patient Access website, using the information in the registration letter.

Please note that if you register directly online, without the registration letter, then you cannot use all the Patient Access features.

Please bring a photo ID (passport or driving licence) to the surgery in order to obtain your ID numbers & password.

If you already have your log in details, click on the link below to access the online service.

                                            Friends and Family test 

Dr S S Shashikanth
West London Medical Centre
20 Pield Heath Road , Hillingdon, UB8 3NG
Tel: 01895 233 881 Fax: 01895 81277 Website: www.londongp.org.uk Email: admin@londongp.org.uk

www.facebook.com/westlondonmedicalcentre  

Member of  

Care Quality Commission ( CQC)  Provider ID : 1-19972420  Location ID:1-520122034

We are the local surgery to The Hillingdon Hospital NHS Foundation Trust
Bus routes – U2 , U4 and U7 Bus stop – Pield Heath Road

If you need to see a GP at anytime other than normal surgery opening hours, you will need to ring the out of hours GP service on 0300 130 3018 Please note that GPs are not medico-legally covered to deal with dental problems. If you have a dental emergency please contact your dentist for advice. If you do not have a dentist , you may ring NHS111.

We hope that this website  will be used as a resource by patients and others who want to know more about the practice, or how best to make use of our services. We hope that it will also offer useful links to other resources, both within and outside the NHS.We are always open to comments, and would greatly welcome suggestions for improvement.

 

‘Give someone gift of life’

www.londongp.org.uk is the official website of West London Medical Centre , Hillingdon.

Coat of arms of London Borough of Hillingdon